FAQs
Got a question? We've got answers.
Activation
Activation
My Account
Recharging, Payments, and Billing
Managing My Service
SIMs and eSIMs
Plan Inclusions and Options
International Calling and Roaming
Network Support
Cyber Security and Safety
Assistance
Other
Contact Us
Our Australian based customer service team is available from 9am – 5pm, Monday to
Friday (excluding public holidays).
